Appointments

What you need to know

Patients with appointments will be given priority from the walk-in patients.
If you require a longer consultation please inform us when making an appointment.
No appointments are necessary for the weekends. (First come first serve basis)
Every effort will be made to accommodate your preferred time and doctor.

New Patients

We welcome new patients to City West Medical Centre
All new patients are requested respectfully to provide Photo ID, Current Medicare Card and Health Care Card when they attend for the first time.
As a new patient to our practice, it is important for our doctors to understand your past medical history so that they can begin to treat you in the best way for your health care needs. For this reason, our doctors generally ask new patients to book a longer appointment for their first consultation.
If you have a complex or significant medical history, your new doctor may wish to access a copy of your medical record from your previous GP practice. The transfer of medical files is commonly done between practices when patients move. We can help you to arrange this.

Cancellation Policy

Please contact the medical centre as soon as possible if you need to cancel or change your appointment. Should appointments be cancelled or missed on more than three occasions a cancellation fee will apply.

Contact us to cancel or reschedule your appointment